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Terms of Service

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Terms of Service

Rules and Guidelines for Using TransfaPoint Services

Welcome to TransfaPoint. By accessing or using our platform, website, mobile app, or financial services, you agree to comply with these Terms of Service. It is essential that all clients read and understand these terms before using our services.

Summary

These Terms of Service provide a general overview of your obligations and our responsibilities. They should be read carefully and together with any related policies such as Privacy Policy, KYC Policy, and Fees Schedule.

  • Users must be 18 years or older to use TransfaPoint services.
  • All transactions must comply with applicable laws, regulations, and our anti-money laundering policies.
  • Accounts must be registered with accurate personal information, and users must maintain the security of login credentials.
  • TransfaPoint reserves the right to suspend or terminate accounts for suspicious activity or violation of these terms.

Using Our Services

You may use our services to send and receive funds, manage accounts, and access financial tools provided by TransfaPoint. All users must ensure that their activities are legal and authorized. Misuse of services, including fraud, unauthorized transactions, or sharing account credentials, is strictly prohibited.

Account Responsibilities

Clients are responsible for maintaining the confidentiality of account login information. You must notify TransfaPoint immediately of any unauthorized access or suspected breach. Users must provide accurate and updated information during registration and account updates.

Transactions and Payments

All transactions conducted through TransfaPoint are subject to verification and applicable fees. Users should ensure sufficient funds are available and confirm recipient details. TransfaPoint is not liable for errors caused by incorrect or incomplete information provided by the user.

Fees and Charges

Users agree to pay any applicable fees for services rendered. Fees are clearly disclosed and may change from time to time. Continued use of services after changes constitutes acceptance of the updated fees.

Prohibited Activities

Users must not engage in fraudulent activities, money laundering, unauthorized access, or any behavior that compromises the security or integrity of TransfaPoint. Violations may result in account suspension, termination, and reporting to authorities.

Limitation of Liability

TransfaPoint is not responsible for indirect, incidental, or consequential losses arising from use of our services. We do not guarantee uninterrupted service, though we strive for high availability. Users are responsible for securing their devices and credentials.

Changes to Terms

TransfaPoint reserves the right to update these Terms of Service at any time. Significant changes will be communicated via the website or email. Continued use of services constitutes acceptance of revised terms.

Governing Law

These terms are governed by the laws of the jurisdiction in which TransfaPoint operates. Users agree to comply with applicable laws and regulations and to resolve disputes in accordance with these terms.

Acknowledgment

By using TransfaPoint, you acknowledge that you have read, understood, and agreed to these Terms of Service, including all related policies. If you do not agree with these terms, please refrain from using our services.

Contact Us

For any questions regarding these Terms of Service, please contact TransfaPoint at support@transfapoint.com or via the contact details provided on our website.

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Faq

Frequently Asked Questions

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TransfaPoint is a global money transfer and digital banking platform that helps you send, receive, and manage money quickly and securely from anywhere. You can transfer funds, pay bills, access your wallet, and track all transactions in one simple app.

Yes. TransfaPoint supports international transfers and global accessibility. You can send money across borders in minutes.

Your security comes first. We use strong encryption, multi factor verification, secure servers, and real time fraud monitoring to protect your account and every transaction.

No. You can create a TransfaPoint account with only your email or phone number. A bank account is optional depending on your preferred payment or withdrawal method.

You can send and receive money, manage your wallet, pay bills, check your balance, track transfers, buy airtime, and get customer support directly from your phone.

Yes. The app is built for simplicity. Anyone can navigate it easily. Every action takes only a few taps.

Yes. You can log in on different devices. For security purposes, new devices are always verified to keep your account protected.

Your account remains safe. You can log in from another device and secure your account. Our support team is also available at any time to help you recover access.

Transfers are processed instantly in most cases. The delivery time may depend on the recipients location and method of receiving funds.

Yes. TransfaPoint supports international payments, allowing you to send money to family, friends, or business partners across the world.

Yes. You can view real time updates, check your transaction history, and download receipts directly in your dashboard.

Delays are uncommon. If it happens, check your transaction status in the app or contact our support team. We resolve most issues quickly.

We charge low and transparent fees. Some transfers may be free while others have a small service charge depending on the amount and destination.

To access online and mobile banking, simply log in using your registered email or phone number along with your secure password. You can use our website via any browser or download our mobile app from the App Store or Google Play.

No. TransfaPoint does not charge hidden fees. Every cost is displayed clearly before you confirm a transaction.

For now we focus only on local transactions

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