Browse our comprehensive FAQ section for clear, concise answers to your most common banking queries.
TransfaPoint is a global money transfer and digital banking platform that helps you send, receive, and manage money quickly and securely from anywhere. You can transfer funds, pay bills, access your wallet, and track all transactions in one simple app.
Yes. TransfaPoint supports international transfers and global accessibility. You can send money across borders in minutes.
Your security comes first. We use strong encryption, multi factor verification, secure servers, and real time fraud monitoring to protect your account and every transaction.
No. You can create a TransfaPoint account with only your email or phone number. A bank account is optional depending on your preferred payment or withdrawal method.
You can send and receive money, manage your wallet, pay bills, check your balance, track transfers, buy airtime, and get customer support directly from your phone.
Yes. The app is built for simplicity. Anyone can navigate it easily. Every action takes only a few taps.
Yes. You can log in on different devices. For security purposes, new devices are always verified to keep your account protected.
Your account remains safe. You can log in from another device and secure your account. Our support team is also available at any time to help you recover access.
Transfers are processed instantly in most cases. The delivery time may depend on the recipients location and method of receiving funds.
Yes. TransfaPoint supports international payments, allowing you to send money to family, friends, or business partners across the world.
Yes. You can view real time updates, check your transaction history, and download receipts directly in your dashboard.
Delays are uncommon. If it happens, check your transaction status in the app or contact our support team. We resolve most issues quickly.
We charge low and transparent fees. Some transfers may be free while others have a small service charge depending on the amount and destination.
To access online and mobile banking, simply log in using your registered email or phone number along with your secure password. You can use our website via any browser or download our mobile app from the App Store or Google Play.
No. TransfaPoint does not charge hidden fees. Every cost is displayed clearly before you confirm a transaction.
For now we focus only on local transactions
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